01
Order-based access
Each order connects the customer and support team to the correct conversation through separate secure links.
Customer care for every order
Fast support, connected to the right order.
Customers and support teams can continue the same conversation from their secure order links, with real-time delivery and retained chat history.
Order Support
Order: Your order number
Connected
Built around the complete support conversation.
02
Real-time messages
Messages, read status, and unread counts stay synchronized while both sides continue the conversation.
03
History and images
Text and image messages remain available when either side closes the page and returns later.
Already have a support link?
Open the link provided with your order to return to your conversation.